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Delivery & Shipping Terms

We Try to ensure your product reaches you in the shortest possible time. we have the below pre & post-dispatch timelines in place.

Category-wise Pre-dispatch timeline

CATEGORY ORDER READY TIME/DISPATCH TIME
Clothing 2-3 Working Days
Accessories 3-5 Working Days
Home Decor 3-5 Working Days
Jewellery 2-3 Working Days

City-wise post-dispatch timeline

Here’s the city-wise delivery time your products will take, to reach you.

CITIES DELIVERY TIME AFTER DISPATCH
Kolkata/West bengal 1-3 Working Days
Delhi/NCR/Metro Cities 3-4 Working Days
Tier 2 Cities 4-5 Working Days
Tier 3 5-7 Working Days
Tier 4 Cities 7-10 Working Days
North East/ROI/J&K 12-15 Working Days

We can deliver the products earlier than the mentioned timelines, but we take this extra time to ensure that the product/s you have ordered go through a stringent quality check.

We offer both standard delivery & fast delivery options to our consumers. Fast delivery comes with below T&Cs –

  • Fast Delivery is applicable only for prepaid orders.
  • Valid for all Category Product.

Shipping Charges & Mode

At Craftmart, we always use the best of materials & services. All the products are shipped through Air Cargo for customers who are not in the base area. Base Area is 300 kms in and around our manufacturing plant.


A charge of Minimum Rs. 56 will be levied on orders placed via Cash on Delivery option whose net price is more than Rs. 799.

Terms of Shipping in case of Non-Serviceable Pin Codes

  • Prepaid orders with non-serviceable pin codes are sent through Speed Post.
  • Craftmart will not be liable for any delays in delivery.
  • Normal delivery & refund schedule will not be applicable for goods sent through Speed Post.
  • In case of prepaid orders with non-serviceable pin codes, returns would have to be initiated by the customers themselves.

*For Rural pin codes served by India Post, the delivery may take up to 30 days.

Our Delivery Partners :

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